About Steve Hindmarsh
Steve Hindmarsh is one of the UK’s leading mediation trainers. Steve has been mediating and training mediators for over ten years. He has spent the last six years working for the UK leader in workplace mediation training and has now set up Steve Hindmarsh Ltd.
The organisation calls upon a select number of experts in the field. All are experts in mediation and mediation training, with a minimum of 10 years experience mediating and training mediators. Each have their own particular specialism.
Steve has trained over 1,300 people in skills to mediate or resolve conflict. Delivering mediation courses to several of the largest employers in the UK and over 70 organisations at all levels in public, private and voluntary sector. He has trained mediator teams for 22 in-house mediation services.
Steve coaches new mediation trainers. He has also has been a visiting tutor to a FE Diploma course in mediation and been senior coach to a Diploma in workplace mediation. He monitors quality and standards in the accreditation of mediation training and sits as a specialist on recognition panels for new mediation courses.
Our approach focuses on
-
relationship building & settlement outcomes
-
repairing communication and improving co-operation
-
rebuilding trust and securing practical solutions
-
getting people working together again and putting them back on track
Our beliefs & values
Relationships & Rebuilding: We see relationships as a basic unit of business productivity. We believe connections and therefore relationships are possible between all, irrespective of differences. We help people remove the destabilising architecture of conflict and replace it with powerful, motivating alternatives.
Difference & Dialogue: Conflict enlists commonality in order to suppress diversity. Dialogue works with difference, creating connection and understanding, leading to change. We use dialogue to dispel stereotypes, build trust, broaden perspectives and increase receptiveness to experiences different from our own. With new perspectives come new possibilities. We focus practically on what people say and do, their behaviour; and how work and people are managed and organised.
Potential & Positive: Individuals in conflict and those around them often believe situations are un-recoverable. We disagree. In conflict we have choices. Conflict has a tremendous potential for powerful positive experiences. We help people take that path.
Conflict & Growth: Conflict presents opportunities for learning, growth and change. Conflict is a signal, a call for attention. Conflict tells us that we are alive, that differences or external factors are at work, and that we could function better to address those differences, and address them together.
Choosing a provider
Mediation is growth market, here is what we would ask if we were sourcing services. If you want more clarity on the mediation sector talk to us about what you are looking for and we will be able to give you an impartial overview and point you in the right direction.
Experience
-
How long have they been doing this?
-
When was their last case, how often do they mediate?
-
What else do they provide that fits with this specialism?
Standards
- Have they had accredited training by an approved provider?
- Do they work to a code of practice or set of standards?
-
CPD: How are practice standards maintained?
Success
- How successful are they?
- How is this measured?
-
What criteria are used to evaluate success?
Value
-
Many organisations have internal mediators already
-
What is on offer in addition to what you have already?
-
Does their model of mediation do what you need?
We are a principled organisation and conduct our business in line with our practice values.
Keep your people working together effectively |
 |
Our range of conflict resolution services and mediation skills training give your people the support and the tools to succeed. |