Community Relationships


Our website focuses largely on workplace conflict. We have extensive experience of working in other contexts which reflect our commitment to community and relationships.

We have established expertise in a range of areas including: training and managing mediators, service development and management, consultancy, on-going support and supervision.


Homelessness Mediation

We have trained mediators for leading homelessness providers. We also work in partnership from start up consultancy on bid development and funding strategy, through to training mediators and on to staff support and supervision.

Restorative Justice & Victim Offender Mediation

Extensive experience of managing a range of projects and training and supervising volunteer mediators, staff mediators and project managers.

Health Complaints Conciliation

Conciliation of complaints for primary care services and trusts as part of the NHS complaints procedure. We can train your conciliators in accredited mediation skills to strengthen their ability to resolve complaints and deal with highly emotive, complex and sensitive issues.

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Homlessness Mediation

"The Wallich has benefited enormously from our business relationship with Steve Hindmarsh over the years. Indeed, the way in which Steve goes about his “business” transcends the normal “business relationship”. He takes time to understand people’s needs and to get a feel for the “soul” of our organisation. He works to our agenda – not his own.

I am very happy for The Wallich to be associated with someone of Steve’s quality."

Stephen Gamgee MBE, Chief Executive, The Wallich