We have trained mediators for a leading homelessness provider. Working in partnership with them from start up consultancy on bid development and funding strategy, through to training mediators and on to staff support and supervision.
Extensive experience of managing a range of projects and training and supervising volunteer mediators, staff mediators and project managers.
Conciliation of complaints for primary care services and trusts, as part of the NHS complaints procedure. We can train your conciliators in accredited mediation skills to strengthen their ability to resolve complaints and deal with highly emotive, complex and sensitive issues.