• Home
• About
  • About Steve Hindmarsh
  • Return on Investment
  • Models of Mediation
  • Mediation & Conflict
  • Equality & Diversity
  • Ethical Practice
  • Community Relationships
  • Memberships
  • Resources
  • Links
  • News
  • Mediation Wales
• Training
  • Mediation Training - Approach & Overview
  • The Certificate in Mediation Skills
  • Mediation Skills for Managers
  • Core Mediation Skills
  • Mediation Skills Overview
  • Managing Conflict in Working Relationships
  • Workplace Mediation Conversion Course Family Mediators
  • Workplace Mediation Conversion Course for Civil & Commercial Mediators
  • Human Behaviour and the Psychology of Conflict
  • Essential Mediator Tools
  • Advanced Mediation Training
• Services
  • Mediation Services Overview
  • Mediation Service
  • Difficult Conversations
  • Conflict Coaching
  • Solutions
  • Mediator Supervision & Support
  • Workplace Mediation Service Development
  • Conflict Management System Design
  • Counselling - Relationships
  • Counselling - Individuals
• Clients
  • What Our Clients Say
• Contact
  • Contact Us
  • Feedback
  • Calendar

Forty Percent Business Growth for Debt Firm using Mediation

A specialist debt recovery firm has shifted its focus away from litigation to mediation and says this has resulted in a 40 % increase in turnover. At the heart... Read More

Dame Hazel Genn on ADR

Dame Hazel Genn is a distinguished authority on civil justice and a leading researcher on the Government´s ADR initiatives. Dame Genn´s recent Hamlyn lectures ´Judging Civil Justice´ covered... Read More

Intercultural working - standards launched

The National Centre for Languages (CiLT) launches the first ever National Occupational Standards for working with people from different countries or diverse cultures. The new Standards provide a quality... Read More

ACAS Revised Code of Practice locates mediation

ACAS´s revised Code of Practice on Discipline and Grievance clearly sets mediation at an informal stage. The Code locates mediation as a pre-formal stage and does not cover the process... Read More

OPP Research on Business Cost of Conflict

Business psychologist firm OPP have conducted extensive global research on the business costs of conflict. The report, jointly authored with the CIPD, adopts a positive attitude to the nature... Read More

IMI Mediator Competency Standards

The International Mediation Institute (IMI) has recently set out its mediator standards and certification programme. The IMI has been created as an international public policy initiative. The IMI... Read More

Cardiff Trading Standards offers free Mediation Service

Cardiff County Council´s Trading Standards Department now offer a free mediation service. The new pilot scheme provides free mediation services for consumers and businesses. The service also... Read More

EHRC invite tender for Mediation / Conciliation service

The Equality & Human Rights Commission have extended their Disability Rights Conciliation Service (DCS). A recent agreement with Department of Transport will extend the service to include complaints... Read More

Workplace Mediation Survey - CIPD

The CIPD survey reveals that most widely adopted practice for handling conflict is the training of HR managers (80%). Mediation is written into policies on diversity, harassment or bullying... Read More

Mediator´s Confidentiality - court subpoenas Mediator

Confidentiality is one of the foundation stones of mediation. Such confidentiality has long been respected by parties, professionals and courts. However, there is an increasing fear that such boundaries are... Read More