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What Our Clients Say
Certificate in Mediation Skills
Workplace Mediation
Core Mediation Skills
Service Development & Mediation Training
Mediator Supervision & Support
Client list
- BBC
- Bristol Family Mediation
- Cardiff University
- HM Prison Eastwood Park
- The Wallich
Certificate in Mediation Skills
“Comprehensive, intense, well structured, well delivered. What made the course special was Steve’s experience and his passion for the subject matter. Over the years I have been fortunate to work for organisations who have cared about my development. As part of my development, I have attended many training courses, and I can say with all sincerity that I have never attended a course so expertly delivered. Your passion for the subject is infectious.”
Pat Kiely, HR Consultant
"Intensive, challenging, thought provoking, but highly responsive to individual and group needs. I did not lose focus once during 6 days of intense concentration – which is an indicator for me of how much I was fully engaged in the course and the process. This is the best course I have ever attended which I will attribute to Steve’s styles, skills and empathy. His responsiveness and language demonstrate a natural and gifted trainer.”
Gabrielle Ward, RCN ER Advisor, GMB workplace steward, training advocate
Workplace Mediation: A Conversion Course for Family Mediators
“I was astonished at how highly and consistently evaluated the course was. Many of the delegates have cited this as the best piece of training they have had in many years. It has energised the group as well as giving them skills and confidence in workplace mediation. Our mediators really felt they had learned something about mediation and it has given them new tools and techniques that are also relevant to family mediation. This was a large investment for us, and has exceeded our expectations.”
Ian Bloxham, Manager, Bristol Family Mediation
“Best two days training I have had in memory. Clarity of trainer and practical demonstrations particularly useful. Exceptionally good training.”
Lesley Lanman, Mediator, West Wales Mediation
“Very, very worthwhile. This was an extremely productive course. I found that both Steve’s knowledge of his subject and his ability to convey his experience ensured that the course delivered a high quality learning experience within a lively and interactive environment. The content offered not only an introduction to how mediation skills can be used within a workplace setting but also opened up new ideas for consideration within family mediation practice. Many thanks.”
Mairi Frith, Mediator, PPC, Bristol Family Mediation
“Genuinely interesting and useful training, well balanced and presented. The skills used and how applied were readily usable in other mediation arenas. It rekindled our enthusiasm for mediation. It was great to see all our mediators really engaged and thoroughly enjoying the course, throughout. The most enjoyable training I’ve done in as long as I can remember.”
Jonathan Price, Manager, Gwent Family Mediation
“Very useful course which had significant impact on mediation generally.”
Trisha Lowe, Mediator, Gwent Family Mediation
“Great and challenging! Thanks.”
Simon Cook, Mediator, Gwent Family Mediation
“Brilliant! Best training I have had for a v.long time.”
Kerry Passalacqua, Manager, West Wales Mediation
“Very well presented. Very enjoyable. Thank you for the training. I really enjoyed it and learnt a lot. You packed a lot in to two days. Hope to do more training with you in the future”
Stephanie Leibbrandt, Manager, Gloucester Mediation
Core Mediation Skills
"The course was a good balance of theoretical and pratical information about mediation. It provided me with a framework from which to provide mediation services in my work. Most useful was trying to put pratice what I learned through role play, and having reference materials to take away with me."
Dr. Linda Dubrow-Marshall, Counsellor, Cardiff University
Service Development & Mediation Training
The Wallich has benefited enormously from our business relationship with Steve Hindmarsh over the years. Indeed, the way in which Steve goes about his “business” transcends the normal “business relationship”. He takes time to understand people’s needs and to get a feel for the “soul” of our organisation. He works to our agenda – not his own.
Steve’s work with The Wallich has consisted of training mediators on Accredited Mediation Courses, as well as
- General mediation training
- Support and advice on an original funding bid for one of our services, support and advice on drafting job descriptions and person specifications for the posts and sitting on the interview panel
- On-going support and supervision for our mediation co-ordinator.
- Workshops at staff conferences
Yours sincerely,
Stephen Gamgee MBE
Chief Executive
The Wallich
Mediator Support & Supervision
"I supervise mediators and my preferred supervisor for my work (from all UK mediators) is Steve Hindmarsh"
Paul Crosland, Director of Mediation Support Ltd, Trustee of the Restorative Justice Consortium.
Steve has trained over 1,300 people in skills to mediate or resolve conflict. Working with several of the largest employers in the UK and over 70 organisations at all levels in public, private and voluntary sector. He has trained mediator teams for 23 in-house mediation services.
Contact us for confidential feedback and information which is testament to Steve´s expertise and status in the UK.
