Workplace Mediation Service Development

Many workplaces now have an internal mediation service or external mediation provider. We offer a range of services:

• set up an internal workplace mediation service
• develop an existing workplace mediation service
• maximise the use of an established service.

We help from inception to project evaluation. We offer practical assistance and established expertise. We have trained mediation teams for over thirty in-house workplace mediation services, assisting with:

• design of recruitment process and selection of mediators
• advice on case management processes and paperwork
• supervision and support of mediators
• mentoring key figures e.g.: mediation service staff, mediation champions and project leads
• service integration and growth
• increasing number and quality of referrals
• broadening the range of ADR (Alternative Dispute Resolution) and CR (Conflict Resolution) options and services.

We are happy to share our experience and knowledge. For client feedback on setting up an internal workplace mediation service see - Internal Mediation Service Case Study.