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Speech Marks

About Us

Mediator Jobs & Recruitment

RECRUITMENT WILL CLOSE ON 24 MAY AND RE-OPEN ON 22 JULY 2024.

Steve Hindmarsh Ltd is a leading specialist mediation and training provider with a 25-year history. We work with a diverse client base including local community charities, high street brands, FTSE100 companies and global institutions. We provide mediation services and training across the UK and Europe.

Note: We receive many applications for work which we do not offer, and from people trained by providers which do not match our areas of work. Throughout this page we have had to become clear and specific on what we are looking for; please excuse the resulting tone. Please note we are NOT a provider of civil & commercial mediation. Please do not apply if you have been trained by a civil & commercial mediation training provider.

We are looking for mediators who are
  • Newly qualified mediators with passion and potential
  • Experienced mediators with a proven track record
  • Mediators from under represented groups
  • Younger mediators with good quality training, with or without experience.

We mediate in a wide range of areas and offer a breadth and depth of general, specialist and tailored mediation services and training courses.

Excellent support, training and supervision are provided.

For Mediator Job Application Form see the Files tab on the right. You do not need to be able to fill in all sections of the application form in order to apply.  A basic 40-48 hour training is the only essential requirement. We are looking for newly trained people with potential as well as experienced mediators.

MEDIATION OPPORTUNITIES

Excellent support, training and supervision are provided.

Sessional work: £25-£45 per hour plus expenses, can be in-person, phone or online.
Day work: £350-£500 per day plus expenses, can be in-person, phone or online.

Once mediators have proven successful in case work, training opportunities may be available

Support trainer: £250-£350 per day, can be in-person or online.
Lead or co-trainer: £350-£500 per day, can be in-person or online.

EXPECTATIONS

The level of work will depend on your area of practice or expertise and geographic location.

The workload varies greatly with some of our mediators having

  • 2-4 cases per month
  • Only one or two case offers a year
  • 2-3 cases per week.
WHAT TYPES OF MEDIATOR ARE WE LOOKING FOR?

We provide mediation and conflict resolution services to the workplace, communities and families. We are not looking for dispute resolution.

Workplace Mediation: We do provide Workplace mediation, where relationships are on-going and the key issues are relationships, behaviour and communication. Please note we do not provide Employment mediation where relationships are ending and termination and settlement packages are to be negotiated.

Family Conflict Mediation: We work with families in conflict, including parent to child, parental relationships, couple, intergenerational, sibling, and extended family. Please note we do NOT provide Family mediation (Divorce & Separation, under the Family Law Act).

Young people: We work with young people in conflict with friends, peers, family members, other community members, gangs, and agencies.

Neighbour & Community Mediation: We work with neighbours to resolve neighbour disputes, ASB and noise nuisance. We provide a conflict resolution service.

Please note we do NOT provide Civil & Commercial mediation (business to business, financial, contract and commercial disputes).

If you have been trained by a civil & commercial mediation provider, please do not apply, within the UK this includes: ADR Group, Align, Academy of Experts, CEDR, Clear ADR, London School of Mediation, Phoenix Dispute Resolution, ProMediate, Regent’s, RICS, SCMA, Society of Mediators and UCLAN. If unsure, please email. If you are interested in civil & commercial mediation, these providers provide excellent courses.

RELEVANT MEDIATOR TRAINING

You may have mediation experience or not. We are interested in the quality and relevance of your mediation training and personal qualities, skills and experience. There are many mediation courses in the marketplace, increasingly these are now generic courses, and we are looking for tailored or specific mediation training.

EXAMPLE: WORKPLACE MEDIATOR

If you are a workplace mediator we will be looking for specific training from a workplace mediation specialist. Please note this does not include a 5 day civil & commercial mediation training course followed by a 1 or 2 day workplace conversion course.

EXAMPLE: NEIGHBOUR & COMMUNITY MEDIATOR

Ideally a recognised, independent learning body will accredit your training. If not, please send details of course content and identify the trainer(s).

EXAMPLE: FAMILY CONFLICT MEDIATOR

We are looking for a good conflict resolution mediation course. The majority of FMC approved family mediation courses, dealing with separation and divorce, are dispute resolution courses, this is a different model to conflict resolution. FMC approved family mediation courses are not focused on resolving the relationship conflict; which is central to our approach and work.

MEDIATION TRAINING ACCREDITATION

Please note we only accept accreditations offered by recognised independent learning providers e.g.: NOCN, OCN, ILM, RSA, OCR, NVQ.

Please note your mediation training should be at least 6 days. If your course was 5 days please demonstrate additional knowledge, commitment, training and CPD. If the training was 4 days or less, please do not apply. If the course was a distance learning course, please do not apply. If your course format had role plays only on the last 2 days, please do not apply.

For the range of areas we are involved in see our Community Relationships page.

For Mediator Job Application Form see the Files tab.

MEDIATOR APPLICATION FORM

Please return a completed application to the email address on the form.

Please note, we do not accept CV’s.

MEDIATOR RECRUITMENT PROCESS

We acknowledge receipt of application forms within 48 hours.

We will make a decision on your application form within 15 working days.

If successful at application, we then move through 2 further stages, requiring success at each stage –

  1. Video Analysis: we will ask you to watch one of two videos of mediation practice and submit around half a page of analysis on strengths and weaknesses.
  2. Online interview and assessment session with role play.

We will notify you if your application is unsuccessful. We may provide feedback if time allows.

You can download the Mediator Application form here: Mediator Application Form.docx

Get in touch

Rapid response helps de-escalate and prevent further damage. We aim to have a mediator with you in 5 working days. We appreciate such situations can be volatile and unpredictable, so there are no cancellation fees.

Contact Us