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Conflict Resolution

Conflict resolution enables the individual to resolve workplace issues without the need for third party intervention by a mediator, manager or investigator.

This one to one service strengthens people’s skills and confidence; either removing blocks and fears to taking responsibility or increasing awareness of behaviours and impact.

The conflict coach offers an intensive one to one approach to improve problem solving, interpersonal skills and leadership. Specific concerns around:

  • managing or working with ‘difficult’ people
  • preparing for difficult conversations
  • win / win negotiation skills
  • managing differences and working co-operatively
  • resolving conflict between team members
  • development of interpersonal skills
  • development of conflict resolution skills
  • dealing with inner conflict and its impact on motivation and leadership

This one to one work provides a confidential opportunity to address personal or professional issues that impact on performance.

We provide conflict coaching in-person, over the phone or on-line to save time and expense. Our sessions work flexibly, with initial input, then your real time conversation or meeting in the workplace, then follow up support after the event.

HR advisors play a key role in supporting and coaching managers to resolve conflict at the earliest stage. Contact us to talk about training your HR advisors to be conflict coaches.

Conflict coaching can also be a useful tool to support anxious or resistant parties in engaging with workplace mediation services.

Not sure what service you need?

Talk to our team

Conflict Resolution Services:

Early Resolution Framework

Creating a culture of resolution from first contact. Putting people and relationships at the heart of process and procedure.

Coaching

Coaching is a working partnership that can transform your abilities and potential. In complex and uncertain times we rely on people who can engage, motivate and inspire.

Difficult Conversations

Coaching is a working partnership that can transform your abilities and potential. In complex and uncertain times we rely on people who can engage, motivate and inspire.

Conflict Management System Design

Conflict Management System (CMS) design takes a holistic view of conflicts and disputes. Mediation is a positive step towards changing the culture of employee relations.

Need some help or advice?

We can advise on when best to mediate, which situations are suited to mediation and how best to engage reluctant participants.

Help & Advice
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What our clients say about us...

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Rapid response helps de-escalate and prevent further damage. We aim to have a mediator with you in 5 working days. We appreciate such situations can be volatile and unpredictable, so there are no cancellation fees.

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