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Difficult Conversations

Difficult conversations helps your people have conversations that are needed; and have them fairly, constructively and respectfully.

Build managers’ capacity to address difficult issues and maintain good working relationships.

Achieve constructive conversations on difficult issues in the face of strong feelings whilst maintaining respect, both ways. This can be any business or professional conversation which will suffer from being avoided or may be damaged by confrontation.

Conversations can be about: feedback, performance, attitude, diversity issues, cultural issues, conduct, compliance, professional boundaries or diversity issues. Navigate with increased confidence; and achieve changes whilst maintaining trust and respect.

We can provide –

  • Training in constructive conversations
  • Coach you through a difficult conversation
  • Facilitate a difficult conversation in person or remotely,

Keeping business on track, even when emotions are running high and relationships feel strained.

To skill managers, team leaders and HR Advisors to raise and resolve issues see here – Difficult Conversations Training.

Call us on 0800 028 3866 or request information – email.

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Rapid response helps de-escalate and prevent further damage. We aim to have a mediator with you in 5 working days. We appreciate such situations can be volatile and unpredictable, so there are no cancellation fees.

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