The mediation marketplace is complex and confusing, get in touch for impartial advice, insights and overview of the mediation marketplace.
This course gives the positive behaviours, skills and confidence to prevent, resolve and transform disputes and conflicts.
If you are expected to mediate conflicts on a daily basis but don't have the job title of 'mediator' then this four hour induction into mediation and conflict skills will boost your confidence and success.
The Mediation Skills course gives a working grasp of the challenges of mediating conflict. Providing answers to questions on impartiality, confidentiality and securing solutions when managing HR responsibilities and business risks.