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In-house Mediation Training

Setting up an in-house mediation service can be a highly successful investment. We offer a complete package of training and support on an on-going basis, tailored to your business and culture.

With twenty one years experience of providing accredited mediation training, we are continually improving the quality of the learning experience, finding ever more efficient and effective ways of training skilful, confident mediators.

On word of mouth recommendation we have retrained organisations who have been previously trained by several of the UK’s leading specialist mediation providers. This is a significant achievement given the level of satisfaction with their previous training provider. We have also retrained some of the busiest and most experienced mediators in the UK, offering significant value and boosting both performance and motivation.


The day rates for in-house accredited mediation training offer sustainable skills learning at highly competitive rates compared to leading competitors.

If you have ever left a mediation course feeling less than confident, or if your mediation cases feel like you are just achieving compromise then we encourage you to retrain with us. If you have attended a course and been told, or thought, you can do this already then it is likely you have been trained in dispute settlement and compromise rather than win-win conflict resolution. If you are interested in stretching yourself and developing as a mediator then get in touch.

If you have trained as a civil & commercial mediator, this sector has recently moved into training face to face mediators as well as the caucus model. We have been training for face to face mediation in a wider variety of sectors for over a decade. Contact us to discover how this approach creates powerful, sustainable transformations in difficult situations.

If in your mediations you struggle with highly emotional parties, stubborn attitudes and unreasonable psychological stances then talk to us about our refresher or advanced mediation training. We are familiar with the models of many training companies and can seamlessly integrate and enhance a variety of approaches.

If you are an SME or micro with under 500 staff and have questions about training internal mediators or providing mediation skills for managers, contact us to hear about our success stories and best practice advice.


Included in the day rates are support, guidance and resources to maximise the returns on your training investment.

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Rapid response helps de-escalate and prevent further damage. We aim to have a mediator with you in 5 working days. We appreciate such situations can be volatile and unpredictable, so there are no cancellation fees.

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