Intercultural working – standards launched
26th November 2008
The National Centre for Languages (CiLT) launches the first ever National Occupational Standards for working with people from different countries or diverse cultures. The new Standards provide a quality benchmark for building mutual respect, improving communication and workforce relations, and reducing racism.
The new National Occupations Standards for Intercultural Working describe the skills, knowledge and understanding required by anyone wishing to work effectively in a multicultural environment. They can be used to inform policy and procedures, provide a good practice guide for human resources professionals, and identify training needs to promote social and community cohesion.
The Centre sees intercultural working as participative and active and strengthens diversity and equality policies and procedures.
Link: – Introduction to the standards.