Latest updates on emerging trends, issues and concerns within mediation. We will be taking a more campaigning stance on quality and standards across mediation.
ACAS´s revised Code of Practice on Discipline and Grievance clearly sets mediation at an informal stage. The Code locates mediation as a pre-formal stage and does not cover the process procedurally as guidelines.
Business psychologist firm OPP have conducted extensive global research on the business costs of conflict. The report, jointly authored with the CIPD, adopts a positive attitude to the nature and role of conflict in organisations.
The International Mediation Institute (IMI) has recently set out its mediator standards and certification programme. The IMI has been created as an international public policy initiative.
The new pilot scheme provides free mediation services for consumers and businesses. The service also includes ´business to business´ disputes.
The Equality & Human Rights Commission have extended their Disability Rights Conciliation Service (DCS).
The CIPD survey reveals that most widely adopted practice for handling conflict is the training of HR managers (80%). Mediation is written into policies on diversity, harassment or bullying in nearly half (46%) of organisations.
Confidentiality is one of the foundation stones of mediation. Such confidentiality has long been respected by parties, professionals and courts. However, there is an increasing fear that such boundaries are being tested.
The influence of the Gibbons Review with its push for mediation is still being eagerly awaited. The Employment Bill is currently subject to parliamentary consideration.
Rapid response helps de-escalate and prevent further damage. We aim to have a mediator with you in 5 working days. We appreciate such situations can be volatile and unpredictable, so there are no cancellation fees.
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