Upgrade to Chrome Upgrade to Firefox Upgrade to Internet Explorer Upgrade to Safari

Mediation Training

Train to be a professional mediator and acquire the positive behaviours, skills and confidence to prevent, resolve and transform conflict.

The mediation market place is complex and confusing with many claims and promises. We speak to many people who say they wish they had trained with us first. We can provide the insight to help you make the best decision for your organisation or mediation career.

We specialise in workplace mediation, offering the experience and expertise that comes from nineteen years of providing accredited mediation training and advice to organisations. We have trained mediators for the BBC, Visa Europe, House of Fraser, University College London, DVLA, Warwick University, Department for Work & Pensions, Serco, EUMETSAT and Plan International.

We tailor every course and specialise in training internal mediation teams with on-going coaching and supervision of mediators. We advise on how mediation can support culture change initiatives on employee relations. The most popular courses are the 2 day Core Mediation Skills course and the 6 day National Certificate in Mediation Skills.

Increasingly we are chosen by clients who have had previous mediation training from over a dozen specialist mediation training providers. We offer a model of mediation that blends facilitative and transformative mediation with a strong relationship focus. For an impartial overview of the marketplace and advice on investing in the right provider call 0800 028 3866.

The Certificate course comes with 12 months phone support for service and business development, case work support and for individual mediation consultants advice on career planning.

For mediation courses on complaints resolution, ASB neighbour & community conflict, student complaints, family conflict & homelessness, SEND mediation and restorative justice see the section on – Community Relationships.

Email for more information or to book a call in for expert advice and clarity on the mediation marketplace.

Accredited mediation training and mediation short courses in London, Birmingham, Bristol, Cardiff, Leeds, Manchester, Newcastle-upon-Tyne and Dublin.

Accredited by the National Open College Network. The accreditation is one of the few mediation courses listed on OfQual’s Official Register of Qualifications and recognised by the QCF (Qualifications and Credit Framework). OfQual is the independent qualifications regulator for England and Wales.

Choose your course:

National Certificate in Mediation Skills (6 day)

  • 6 day course
  • £1550+VAT
Find out more

National Certificate in Mediation Skills (5 day)

  • 5 day course
  • £1450+VAT
Find out more

Core Mediation Skills

  • 2 days
  • £500+VAT
Find out more

Essential Mediation Skills

  • 4 hour course
  • £155+VAT
Find out more

Upgrade to National Certificate in Mediation Skills

  • 3-5 day course
  • £1150+VAT
Find out more

Mediator CPD (Continuing Professional Development)

  • 12 hour course
  • £1200+VAT
Find out more

Mediation Skills Overview

  • 1 day course
  • £220+VAT
Find out more

Mediation Skills for Managers

  • 3 day course
  • £750+VAT
Find out more

Complaints Mediation

  • 2 day course
  • £550+VAT
Find out more

Managing Conflict in Working Relationships

  • 1 day course
  • £250+VAT
Find out more

Workplace Mediation Conversion Course

  • 3 day course
  • £825+VAT
Find out more

Advanced Mediation Training

  • 2 day course
  • £650+VAT
Find out more

Difficult Conversations Training

  • 2 day course
  • £450+VAT
Find out more

Transformative Mediation Training

  • 1-5 day course
  • £0+VAT
Find out more

Team & Group Mediation Training

  • 1 day course
  • £345+VAT
Find out more

Workplace Mediation Webinar

  • 45 minute course
  • £35+VAT
Find out more

Empathy Training

  • 3 hour course
  • £105+VAT
Find out more

Collaboration

  • 2 day course
  • £900+VAT
Find out more

Mastery and Excellence in Mediation

  • 3 hour course
  • £400+VAT
Find out more

Child & Adult Social Care Complaints Mediation Training

  • 6 day course
  • £1650+VAT
Find out more

Call Centre Complaint Resolution

  • 1 day course
  • £265+VAT
Find out more

Win-Win Negotiation Skills

  • 2 day course
  • £565+VAT
Find out more

Looking for In-house Training?

Setting up an in-house mediation service can be a highly successful investment. We offer a complete package of training and support on an on-going basis, tailored to your business and culture.

Find out more about our in-house training
Speech marks

What our clients say about us...

Over 18 years' mediation experience

With eighteen years experience in delivering accredited mediation training we offer market leading expertise at highly competitive rates.

For sixteen years we have been advising businesses on developing internal mediation services to resolve conflicts at source. We offer expert advice on complex conflicts and independent mediation services.


Accredited & recognised by:

Get in touch

Rapid response helps de-escalate and prevent further damage. We aim to have a mediator with you in 5 working days. We appreciate such situations can be volatile and unpredictable, so there are no cancellation fees.

Contact Us