Upgrade to Chrome Upgrade to Firefox Upgrade to Internet Explorer Upgrade to Safari

Call Centre Complaint Resolution

  • 1 day course
  • £265+VAT

“I’ve been involved in complaints handling for around 20 years and this is first time I’ve come across something different that is genuinely valuable and useful.”

Senior manager, complaints handling agency.

Maintain the value in customer relationships even when things get difficult. We’d like to share our experience, get in touch 0800 028 3866.

 

Want us to deliver this course in-house?

Setting up an in-house mediation service can be a highly successful investment. We offer a complete package of training and support on an on-going basis, tailored to your business and culture.

Book in house training

Booking in house training for: Call Centre Complaint Resolution


  • Step 1: Complete your details


  • Step 2: Submit your details and we'll be in touch to confirm your booking

Booking for: Call Centre Complaint Resolution

  • 1 day course
  • £265+VAT

  • Step 1: Complete your details


  • Step 2: Submit your details and we'll be in touch to arrange payment and confirm your booking

Your town not on the list? Register your interest for a future event near you.

Register your interest

Register interest: Call Centre Complaint Resolution


  • Step 1: Complete your details

  • Select one or more counties you would be interested in attending this course.

  • Step 2: Submit your details and we'll be in touch

Speech marks

What our clients say about us...

Get in touch

Rapid response helps de-escalate and prevent further damage. We aim to have a mediator with you in 5 working days. We appreciate such situations can be volatile and unpredictable, so there are no cancellation fees.

Contact Us