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Child & Adult Social Care Complaints Mediation Training

  • 6 day course
  • £1650+VAT

Eighteen years experience in resolving disputes, complaints and conflicts with vulnerable stakeholders and service users with complex needs. We can share our in-depth experience and expertise. We provide little information here as many new mediation providers or mediators from other sectors are keen to move into all mediation sectors, often brining models of mediation that lack relevance and increase risk.

NATIONAL CERTIFICATE IN MEDIATION SKILLS (6 DAY)

In-house and open courses available. This course gives the positive behaviours, skills and confidence to prevent, resolve and transform disputes, complaints and conflicts. The course is for internal mediation teams or individuals wanting to work as a professional mediator. We provide a unique relational model and a values based approach to relationships in conflict, giving powerful strategies and the psychological keys to unlock conflict. The course is an insightful and challenging journey transforming experienced problem solvers into confident, competent mediators, giving a leading edge in successful dispute resolution. The course includes 12 months case support and service development advice.

Available as a 5 day intensive course. For in-house options and other dates call 0800 028 3866 or email.

This accreditation is one of the few mediation courses listed on OfQual’s Official Register of Qualifications and recognised by the QCF (Qualifications & Curriculum Framework). OfQual is the independent qualifications regulator for England and Wales.

Want us to deliver this course in-house?

Setting up an in-house mediation service can be a highly successful investment. We offer a complete package of training and support on an on-going basis, tailored to your business and culture.

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Booking in house training for: Child & Adult Social Care Complaints Mediation Training


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  • Step 2: Submit your details and we'll be in touch to confirm your booking

Booking for: Child & Adult Social Care Complaints Mediation Training

  • 6 day course
  • £1650+VAT

  • Step 1: Complete your details


  • Step 2: Submit your details and we'll be in touch to arrange payment and confirm your booking

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Register interest: Child & Adult Social Care Complaints Mediation Training


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  • Select one or more counties you would be interested in attending this course.

  • Step 2: Submit your details and we'll be in touch

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What our clients say about us...

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Rapid response helps de-escalate and prevent further damage. We aim to have a mediator with you in 5 working days. We appreciate such situations can be volatile and unpredictable, so there are no cancellation fees.

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