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Difficult Conversations Training

  • 2 day course
  • £450+VAT

Avoiding difficult issues is a common and natural part of a busy manager’s life. Difficult emotions, confrontational people and pressing priorities can push what needs to be talked about to the side.

Many people believe that raising a problem will make it worse; this belief is often based on direct personal experience. This training will help you understand why difficult conversations go wrong and what you can do to keep them on track and keep them constructive.

Managing difficult conversations effectively can make big problems smaller. Managing difficult issues with honesty, clarity and confidence can be a tremendous relief. Also available in-house as a 1 day course, tailored to your culture and current issues. IN-HOUSE ONLY for groups of 4-12 – email.

Want us to deliver this course in-house?

Setting up an in-house mediation service can be a highly successful investment. We offer a complete package of training and support on an on-going basis, tailored to your business and culture.

Book in house training

Booking in house training for: Difficult Conversations Training


  • Step 1: Complete your details


  • Step 2: Submit your details and we'll be in touch to confirm your booking

Booking for: Difficult Conversations Training

  • 2 day course
  • £450+VAT

  • Step 1: Complete your details


  • Step 2: Submit your details and we'll be in touch to arrange payment and confirm your booking

Your town not on the list? Register your interest for a future event near you.

Register your interest

Register interest: Difficult Conversations Training


  • Step 1: Complete your details

  • Select one or more counties you would be interested in attending this course.

  • Step 2: Submit your details and we'll be in touch

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Rapid response helps de-escalate and prevent further damage. We aim to have a mediator with you in 5 working days. We appreciate such situations can be volatile and unpredictable, so there are no cancellation fees.

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